About Us 2018-03-23T17:06:32+00:00
About Us Prometrics

Our Unique Approach: Built Around Patients.

ProMetrics, as part of the leading Artificial Intelligence (AI) based Concerto HealthAI, is focused on raising the bar in specialty pharmacy operations.

ProMetrics’ culture, based on values of Quality, Passion, Integrity, Innovation, and Caring (for patients, providers, clients, and employees), is the secret to our extremely high employee retention rate, our long-standing relationships with many of the world's largest specialty brands, and the vast portfolio of molecules and customers we serve. Our business partners and customers trust us with their prized patient level data, which we treat with the highest levels of security and HIPAA compliance.

Over the last 20 years, we have also built deep expertise in specialty aggregation and challenges related to patient insights by focusing on your patient. We look forward to serving your needs.

Our Team

Marc Duey, President and CEO, started ProMetrics in 1994. We are based in King of Prussia, PA, where we employ about 100 specialty data aggregation specialists.  Every one of our analysts has excellent academic backgrounds in mathematics, statistics, and computer sciences.

Our analysts solely serve this core business problem of data aggregation and have deep domain expertise – and know your patients' journey and obstacles to drug adoption.  Our collaborative, on-site work environment with an open office layout and state of the art technologies ensure that best practices are seamlessly communicated and adopted across teams.


Marc Duey

Founder, President and CEO

Marc Duey, Founder, President and CEO of Prometrics, enjoys serving the decision support needs of specialty biopharma executives with a focus on patient-level data impacting prescription efficiency. Over the last two decades-plus at ProMetrics, Mr. Duey and his long-tenured colleagues have developed and built numerous proprietary technology platforms for data collection, aggregation, integration, analysis and reporting to cost-effectively bring systems of record, information, and knowledge into systems of intelligence. Read More... 


Pam Milo

Executive Vice President, Operations

Pam Milo, Executive Vice President of Operations, provides leadership for Operations at ProMetrics. She is an experienced Information Technology executive with over twenty-five years of providing superior client satisfaction. Her proven record of translating business requirements into functional systems, reducing cost in operational processes, managing diverse project teams, and meeting project objectives contributes to ProMetrics' successes.  She has been with ProMetrics for 18 years, studied Information Management at Cedar Crest College and is a certified Project Management Professional (PMP).


Byung Kim

Senior Vice President, Data Management

Byung Kim, Senior Vice President of Data Management, leads oversight of data management activities, focused on Specialty Pharmacy and Hub data activities. Byung is an accomplished professional with over 30 years of varied systems and management background, from mainframe operating systems to various client/server environments. Byung’s strong team leadership, as well as analytical and technical skills, combine to produce highly effective implementations since joining the company more than 17 years ago. He has a Bachelor of Business Administration from Temple University.


Tom Brasington

Senior Vice President, Data Integration

Tom Brasington, Senior Vice President of Data Integration is responsible for system and process architecture. He provides leadership for ProMetrics’ team of data integration specialists who are responsible for integration, de-duping, and maintaining survivorship rules for numerous types of specialty pharmacy data from multiple sources. Tom is responsible for the SHIELD de-identification technology platform. He has extensive systems design and programming experience, and has served at ProMetrics for more than 19 years.  He was educated at the University of Maryland and is a retired US Army First Sergeant.


Kirkland Simmons

Senior Vice President, Analytics

Kirkland Simmons, Senior Vice President Analytics / Director of NC Operations, provides oversight of client-facing projects that focus on analytics and solutions tailored to client-specific business needs. Projects include sales force alignments, incentive compensation sales force models, forecasting models, patient journey, SD/SP/Hub Compliance and Rebate, market penetration analysis, market share analysis, and financial ROI summaries. Kirk oversees the ProMetrics team located in Wilmington, NC and assist with their day to day analytics and client account management. He has been with ProMetrics for 20 years. Kirk holds a BS in Biology (Major) / Chemistry (Minor) from Averett University, a MS in Statistics from West Virginia University and a MBA with a concentration in Finance from Winthrop University.


Arvindh Balakrishnan

Senior Vice President, Sales

Arvindh Balakrishnan serves as the SVP of Sales at ProMetrics.  He has deep experience in sales and marketing technology solutions and analytics into multiple industries with a specialization in pharma.  From 2010 to 2016, he served as VP of Go to Market and Product Marketing for Oracle’s CRM set of products.  Prior to that he served as VP of the Life Sciences Industry Business Unit at Oracle.  He co-founded MetricStream in 1999, and served as the CEO until 2003.  He has a B.Tech in Mechanical Engineering from IIT Madras, a Masters in Operations Research from the University of Minnesota, and was a Deans Fellow and PhD Candidate in Operations Research from Texas A&M University.

Ready to see how we can serve you?

We look forward to putting any of our customers' brand leaders in contact with you to convey the ProMetrics experience. We will ensure you get maximal ROI from your specialty pharmacy channel. That is at the core of what we do.

ProMetrics, LLC
480 American Avenue
King of Prussia, PA 19406